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作者简介
Stephen Mundwiller is currently employed by Liebel-Flarsheim, LLC, a Guerbet Group Company. Prior to this, Stephen performed consulting and training services through his own company, SME Quality Resources, LLC.
In 2014, Stephen left his position as the director of quality assurance and regulatory affairs for Allied Healthcare Products in St. Louis, Missouri. In this capacity, Stephen was responsible for improving and maintaining the quality management systems, ensuring the timely submission of all domestic and international regulatory documents, managing the investigation of customer complaints, managing quality improvement activities, and managing a staff of 13.
Previously, also through SME Quality Resources, Stephen provided comprehensive consulting services, training and mentoring services, and systems development to manufacturing and service sectors, both public and private. He has served many organizations by implementing and improving quality systems, mentoring and providing instruction to individuals, and by performing quality system audits.
Currently, Stephen serves the American Society for Quality (ASQ) as the Deputy Region 13 Director. He served as a board member of the St. Louis chapter of the ASQ for approximately 10 years and holds ASQ certifications as a Manager of Quality and Organizational Excellence (CMQ/OE), Quality Systems Auditor (CQA), Quality Process Analyst (CQPA), and Six Sigma Green Belt (CSSGB). In addition, Stephen has been an instructor for St. Louis Community College, teaching classes in ISO 9000 and Quality Tools.
目录:
1 Why Statistical Process Control?
2 A Brief History
The Fourteen Points
The Seven Deadly Diseases
3 A Teaching Methodology That Works
Introduction
Who Are the Audience and What Is the Time Involved?
Part 1: Introduction
Part 2: Simulated Factory
Part 3: Plotting Class Data
Part 4: Bell Curves and Normalcy
Part 5: Process Data
Part 6: Taguchi’s Loss Function
Part 7: Control Charts
Part 8: Process Capability
Process Capability
Part 9: Calculating Cp and Cpk
Calculating Cp (Simple Process Capability)
Calculating Cpk (Real Process Capability)
Part 10: Xbar and R Charts
Part 11: Summary
4 Variation in the Real World
5 War Stories
Metal Stamping
Plastic Injection Molding
Filling Bottles of Lubricating Oil
Manual Powder Filling
Fishing Reel Drag
Constant Battles
Machining Metal Parts
In Summary
6 Now What?
7 Problems with Solutions
8 If It Ain’t Broke … Don’t Fix It |
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